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Working in Home Care

Working in home care services involves providing care and support to people within their own homes, enabling them to live as independently as possible.  

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What Employers Look for in Customer Service

Customer service is an integral part of a business. It is the face--or voice--of the company and may be the difference between success and failure. The skills employers look for in customer service representatives do not come naturally to everyone, and it takes a special kind of person to be good at serving customers on a daily basis. The best customer service agents are natural problem solvers who genuinely care about others.

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Top 10 Interview Questions

 Avoid surprises — interviews need preparation. Some questions come up time and time again — usually about you, your experience and the job itself. We\'ve gathered together the most common questions so you can get your preparation off to a flying start.

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Welcome
to 
Delrose Earle Training. 

If you stop growing, your business will too.
Training and development are an essential component of starting or growing a successful businesses. New skills and knowledge enable us to get our ideas off the ground and make the most of our ability Irrespective of what kind of business we’re dealing with; sole traders, start-ups, small or medium sized companies. The needs and skill set of these businesses might be different but the ambition and goals are the same; business owners want to change their own lives and make an impact in their communities as well as make a profit.
 
At Delrose Earle Training we help make your ambition a reality. We work with people in the UK and around the world via our website and online facility from our London HQ. Supporting people to maximise their potential, nurturing their skills and experience to make their goal come true is what drives us day to day.
 
How does it work? We offer different courses that match the core needs of your business and its development. Our courses include everything you will need to fulfil your stated objectives. We have dedicated business 2 business courses, and courses for individuals details are on our website. 
 
We build a training offer based on your requirements focusing specifically on your needs. It’s tailored and cost-effective.
 
Our trainers are well-qualified.  As mentors of the European Union’s Erasmus programme and the IOEE, we are competent and experienced business mentors. We have experience with the private, voluntary and public sector so can offer a range of perspectives as well as best practice.
 
No one wants to stand still. Training is what takes the best of your potential today, to make it your reality tomorrow.
 
Contact us and let us know how we can help you get to where you want to be.

Delrose Earle 

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