Added Value

One of our strategic objectives is to deliver added value to our client's.

It is our aim never to deliver the bare minimum but to always aim for the best possible results and the highest possible standards.  To achieve this we build in specific interventions and support that is not commissioned by external partners but funded and invested in by DET.

Mobile customer engagement and training facility

Our DET mobile double decker bus was refurbished to enable us to take our services out of our offices and classrooms to meet learners in their own local areas, thereby removing some of the barriers of static, building-based training centres. This reduces travel times, travel costs and classroom phobia.

Our bus is fully equipped with WiFi, tablet computers and laptops and is suitable for the delivery of a wide variety of courses onboard. 

Open Doors

Open Doors is a flexible approach that we take to our customers.  This facility allows customers to access the facilities at DET three days per week (Monday - Wednesday) at any time during our opening hours to get support with any number of our services.  

Open Doors gives our clients the equipment they require to continue their job search and job applications outside our Job Club Service.  Open doors is currently taking place on board the mobile job club bus (as pictured above) in Merton, Croydon and Southwark.


Our regular newsletter is full of useful information for all of our clients and members. There is information about job and training opportunities, changes to legislation, local news and information as well as upcoming events and opportunities.  The DET newsletter is also a great way of promoting our courses, activities and special events.